Gender Diversity Management Practices in the Hotel Industry: An Analysis of Philippine Hotel Industry

Abstract

This study endeavors to investigate the gender diversity management practices (DMPs) in the hotel industry of and the considerable effect of gender, inclusion or exclusion, on hotel employees' perceptions of those practices in Philippine. A quantitative method using personal administered survey was employed and total 300 above questionnaires were sent online to the staff working in the 4–5-star hotels in Manila and only 185 usable questionnaires received. The findings indicated that young, female hotel staff made up the majority. A significant number of hotels were successful in implementing DMPs, and the staff members were conscious of how their employers were working to give both genders the same opportunity for recruiting, decision-making, development and training, a raise, and remuneration. However, the study additionally revealed that the strategy employed by hotel businesses to assist their staff members in balancing their professional and familial responsibilities may contribute in impeding instead of advancing gender parity. Specifically, the study found that hotel companies often offered childcare benefits and flexible work arrangements, but these benefits were not always accessible to all employees. The findings of this research indicate that hotel corporations need to take further steps to make sure that their DMPs are successful and do not obstruct gender parity.